Focused, Optimised, & Honest Feedback. Mystery Shopping, Meet the Future.

Our platform makes it easy to request an in-depth, personal review of your business, whether you offer high-end luxury experiences or simply want to gain feedback for your online store.

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How it works

Secret Locals aims to match your Business with the perfect Mystery Shoppers.

Sign in, request a mystery shopper, set your goals, and we’ll take care of the rest. You’ll receive a detailed review of your business and its operations, allowing you to make impactful changes to contribute to its success.

Verified secret shoppers

Our rigorous verification process ensures you work with trustworthy and reliable reviewers.

Smart matching

Our advanced matching algorithm connects you with secret shoppers who are the perfect fit for your business.

Anonymous feedback

We protect the privacy and confidentiality of secret shoppers through our anonymous feedback exchange.

Quality assurance

We implement strict quality control measures to ensure that the feedback you receive is accurate and valuable.

FAQs

How does it work?

Businesses post secret shopping jobs on our platform, and secret shoppers can apply for jobs that match their interests and location. Once a job is accepted, the secret shopper completes the task and submits their feedback. Businesses then review the input and pay the secret shopper for their services.

How much does it cost?

Pricing will be made available when we enter into the beta phase.

How do you deal with privacy?

We take data privacy seriously. To protect your information, we use industry-standard security measures. Your data will never be shared with third parties without your consent.

Whom can I invest in your business?

We're exploring investment opportunities to expand our platform and reach a wider audience. Please contact us for more information.

Who are you?

Secret Locals is run by Song Han Collective, a team of passionate professionals dedicated to revolutionising the mystery shopper industry. We're committed to providing businesses with honest and actionable feedback to help them improve their operations.

Do we have a roadmap?

Yes, we have a clear roadmap for our platform’s future. We’re continually developing new features and improvements to enhance the user experience and provide even more value to our customers.

How do I get in touch?

Please feel free to contact us via email at [email protected].

How can I help?

If you want to join our team or become a secret shopper, please contact us directly. We're always looking for talented individuals to help us grow.

Be Among the First to Unlock the Power of Secret Locals

We currently plan to launch in mid-2026. Our developers are busy coding the tools, and our designers meticulously ensure the user interface looks great.